Privacy Policy

Last updated: 17 May 2026

Glasscombe is operated by Aero Camp Limited, registered in the United Kingdom under company number 16775680. Registered office: 22 The Parks, Minehead, England, TA24 8BT. Contact: hello@glasscombe.com

What we collect

We may collect your name, contact details, booking details, payment information, stay preferences, messages, ID where legally required, and website/cookie data.

Why we use it

We use your information to:

manage bookings and stays;
take payment and prevent fraud;
respond to enquiries;
send booking and service messages;
comply with legal, tax, safety and accounting duties;
improve our website and services;
send marketing only where allowed or where you consent.

Lawful bases

We use your data where needed to perform our contract with you, comply with law, pursue legitimate business interests, or where you have given consent.

Sharing

We may share data with booking platforms, payment providers, IT providers, accountants, insurers, professional advisers, regulators, and service providers involved in your booking.

Cookies

We use essential cookies to run the website. We use non-essential cookies, such as analytics or marketing cookies, only with your consent. You can change cookie settings at any time using [cookie settings link].

Retention

We keep booking, payment and accounting records for as long as needed for legal, tax and business purposes. Enquiry and marketing data is kept only while relevant or until you unsubscribe.

International transfers

Some providers may process data outside the UK. Where this happens, we use appropriate safeguards where required.

Your rights

You may ask to access, correct, delete, restrict, object to, or transfer your personal data. You may withdraw consent at any time.

You have the right to object to our use of your personal data for direct marketing.